Refund & Return Policy
Born Again Wellness LLC
Last updated: 04/18/2026
1. 30-Day Satisfaction Guarantee
We stand behind our products.
If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.
This guarantee applies to first-time purchases only (one per customer).
2. Eligibility for Refund
To be eligible for a refund:
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The request must be made within 30 days of delivery
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The purchase must be your first order
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You must contact our support team at: info@get-mave.com
We may request basic information regarding your experience to improve our products.
3. Non-Returnable Products
Due to the nature of dietary supplements, all products are considered consumable and cannot be physically returned.
For health and safety reasons, we do not accept returns of opened or used products.
4. Repeat Orders
Our 30-day satisfaction guarantee is limited to one-time use per customer.
All subsequent purchases are final sale and are not eligible for refunds, except in cases of:
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Damaged products
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Incorrect items received
5. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
We will provide a replacement or refund as appropriate.
6. Shipping Costs
Shipping costs are non-refundable unless the issue was caused by our error (damaged or incorrect item).
7. Refund Processing
Approved refunds will be processed back to the original payment method.
Please allow:
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5–10 business days for processing
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Additional time depending on your payment provider
8. Abuse & Fraud Prevention
We reserve the right to:
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Deny refund requests that show signs of abuse
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Limit or refuse service to customers who exploit our policy
9. Contact
For any questions or refund requests, contact:
Born Again Wellness LLC
Email: info@get-mave.com